How to reset a forgotten password? (

If you have forgotten your password, you do not need to worry. We offer a secure and simple solution to help you recover your account.

Here is how to reset a forgotten password: 

1. Go to  and click “Log In” button located in the upper right-hand corner.

2. Press “Forgot your password” 

3. Enter the E-mail address associated to your account and press “Restore password” 

4. A password recovery link will be sent to the email. Go to your email inbox and check the email. The subject should be "Password reset request." After opening it, click the "CONFIRM" link within.

Note: The secure link for password recovery is only one use and will expire after 1 hour since the request for password recovery is initiated. 

5. Enter a new password and press “confirm” 

Note: The "Password" field must contain at least 6 characters: uppercase (A-Z), lowercase (a-z), numbers (0-9) and at least one special symbol

6. Log in to your account with your new password. 

After you have completed all of these steps, you have successfully changed your password and recovered access to your account.

If you still have questions, please contact us, we will be happy to help!